The posting
The Services required are setout as follows:
1. Duties andResponsibilities
1.1 Device Management
Provide management of ICTdevices, equipment, peripherals, and
gadgets under the purview ofthe ICT department.
1.2 Technical andApplications Support
Provide technical andapplications support for users.
1.3 Shared ICT DeviceManagement
Maintain and handle schoolshared ICT devices. Deliver and set up
ICT devices and resources atrequested rooms or areas.
1.4 ICT Task Assistance
Assist school leaders,management, and teachers with ICT-related
tasks.
1.5 Reporting Structure
Support and report to the HODICT, Subject Head ICT, and ICT
Manager.
1.6 Collaboration withDesktop Engineers
Support and work in tandem withDesktop Engineers (DE) deployed
in schools.
1.7 Audio-Visual Setup forSchool Events
Assist in audio, projector, andnotebook setup during school
programmes and events,including but not limited to Chinese New
Year celebration, Hari Rayacelebration, Grad Night, Education &
Career Guidance, National Daycelebrations, Teachers' Day,
Children's Day, and Founder'sDay.
1.8 Audio and VideoProduction
Assist in audio and videoproduction when necessary.
1.9 Technical Support forNon-SSOE Devices and ALP
ICT/Robotics Equipment andResources
Provide technical supportduring school hours for non-SSOE
devices. This includes:
• Testing,counting, and reviewing Applied Learning Programme (ALP) equipment andresources; identifying items for disposal and purchase; and updating the HODICT accordingly.
• Charging andpacking ALP equipment and resources before the commencement of each ALP cycle.
1.10 ICT Training
Conduct Digital Literacy andTechnological Skills lessons covering
Microsoft applications andGoogle applications, as well as ICT-
related andvideo-related training for students.
The Personnel should have thefollowing qualifications and experience:
• Minimally possessa Diploma in any field
• Experience as ICTExecutive or equivalent role in local school(s)
• MOE registered
The personnel should preferablyhave the following skills and experience:
• Possess workingknowledge in Microsoft Office applications
• Possess workingknowledge in Google Workspace
• Experience inAudio-Visual (AV) related setup and production
• Experience inaudio, video and media production for school events
• Experience invideo editing software and application
• Experience ininventory tracking is preferred
• Experience inconducting Digital Literacy and Technological skills lessons (Microsoftapplications and google applications), ICT related trainings to students inPrimary School(s)
• Knowledge introubleshooting and technical support of ICT device
• Able tocommunicate well in English – both written and spoken



