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Open nowPosted today

Immediate Hiring Freshers - IT Desktop / IT helpdesk

MyCareersFuture94,028 open roles

Pay
SGD 2,800 – SGD 3,400 a month
Where
Central, Singapore
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Your applicationOpen nowImmediate Hiring Freshers - IT Desktop / IT helpdeskMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted today

The posting

Job Description & Requirements

Job Title: Desktop Engineer Experience: Freshers / 0–1 Year

Job Description

  • Provide first-level desktop and end-user support for incidents and service requests received through walk-in and onsite support channels.
  • Troubleshoot desktop, laptop, operating system, application, and peripheral-related issues.
  • Assist users with Windows OS, MS Outlook, mobile devices, and other commonly used applications.
  • Respond promptly to reported incidents, investigate issues, and provide temporary or permanent resolutions where possible.
  • Provide regular status updates and escalate unresolved or complex issues to the appropriate support team.
  • Maintain ownership of assigned tickets and follow up with users until issues are resolved and closed.
  • Accurately document troubleshooting steps, resolutions, and relevant information in the ticketing system.
  • Deliver a professional and customer-focused support experience.
  • Manage user expectations and highlight potential escalations to the Team Lead.
  • Assist with basic hardware, software, connectivity, and peripheral troubleshooting.
  • Follow established IT support procedures, service standards, and security guidelines.

Qualifications

  • Minimum Diploma in Information Technology, Computer Science, or a related field.
  • Freshers are welcome to apply; prior desktop/end-user support experience is an advantage.
  • Basic knowledge of Windows OS, MS Outlook, desktop/laptop hardware, and mobile devices.
  • Basic understanding of networking and IT troubleshooting concepts.
  • Good communication, interpersonal, and customer-service skills.
  • Strong troubleshooting and problem-solving abilities.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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