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Open nowPosted 7 days ago

Import & Export Customer Service Executive | Up to $3500/mth

MyCareersFuture94,028 open roles

Pay
SGD 2,800 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowImport & Export Customer Service Executive | Up to $3500/mthMyCareersFuture · Central, Singapore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

About the role

We are looking for an experienced Customer Service Executive to join a growing freight forwarding and logistics team. This role is ideal for someone with hands-on experience in import/export shipments, freight coordination and customer service who enjoys working in a fast-paced environment.

Key responsibilities

  • Handle customer enquiries relating to quotations, shipments and operational matters promptly and professionally.
  • Prepare quotations and coordinate the activation of import, export and cross-trade shipments.
  • Coordinate shipment arrangements closely with customers, overseas agents and internal operations teams.
  • Prepare and manage documentation required for import and export shipments, ensuring accuracy and timely completion.
  • Monitor shipment progress and provide customers with timely updates on shipment status.
  • Handle shipment-related issues and customer concerns, coordinating with relevant stakeholders to achieve timely resolution.
  • Maintain accurate shipment information, records, reports and system entries.
  • Ensure consistent service standards by following established operational procedures and customer requirements.
  • Support sales and marketing activities when required.

Requirements

  • Minimum 2 years of relevant experience within freight forwarding, logistics or a related industry.
  • Good understanding of import and export processes.
  • Experience handling air and/or sea freight shipments; candidates with exposure to both will have an advantage.
  • Familiar with Incoterms and their application to international shipments.
  • Strong customer-service and communication skills.
  • Able to coordinate effectively with customers, overseas agents and internal stakeholders.
  • Independent, organised and comfortable working in a fast-paced environment.
  • Positive attitude and a strong team player.
  • Willing to work overtime when operationally required.

Interested Applicants, Please click apply now !!

Ellen Lee Wei Xin R2198644 Revup Proservices Pte Ltd EA.24C2366

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