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Open nowPosted 18 days ago

Inside Sales

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,000 a month
Where
Central, Singapore
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Your applicationOpen nowInside SalesMyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 18 days ago

The posting

Job Summary:

This individual will be a self-starter, technical, driven individual who will work cooperatively with a distribution team to maintain and grow existing business, create new business, and meet or exceed monthly sales quotas while increasing customer satisfaction.

Inside Sales Job Description:

Specific duties of the Inside Sales employee will include:

  • Generate new and repeat sales by providing product and technical information in a timely manner.
  • Determine customer requirements and expectations in order to recommend specific products and solutions.
  • Recommend alternate products based on cost, availability, or specifications.
  • Present price, credit, and terms in accordance with standard procedures of the company.
  • Accurately process customer transactions such as orders, quotes, or returns.
  • Provide accurate information regarding availability of in-stock items.
  • Obtain accurate information from vendors relating to shipment dates and expected date of delivery.
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items.
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
  • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint.
  • Fill requests for catalogs, information or samples.
  • Capture accurate and complete information in Customer Relationship Management system.
  • Identify trends in customer satisfaction or dissatisfaction.
  • Manage time effectively, meet personal goals and work effectively with other members of the distribution team.
  • Communicate to the purchasing department unexpected increases or decreases in demand for products.
  • Maintain proficiency in using personal computers, data entry terminal and other common office equipment and software.
  • Follow company policies and procedures.
  • Present a professional image at all times to customers and vendors.
  • Perform other duties/ projects as assigned.

Skills Required

  • The ideal candidate will have experience in industrial distribution.
  • Great phone presence as you will be doing business over the telephone.
  • Highly organized, great with time management.
  • Able to work in a fast-paced, self-directed entrepreneurial environment.
  • Exceptional verbal and written communication skills.
  • Highly proficient level computer skills including MS Word, PowerPoint, Excel, and Outlook.
  • Should be proficient in CRM software solutions.
  • Decision-making, problem resolution and creative thinking skills.
  • Able to multi-task the activities with shifting priorities.
  • Honest, assertive, and systematic.
  • Ability to work both independently and in a group environment.
  • Relevant training in Inside Sales.
  • Shipping and receiving.
  • Great positive attitude.
  • Excellent Teamwork.
  • Experience in distribution is a plus.
  • Previous experience in sales, customer service, or other related fields
  • Familiarity with CRM platforms
  • Ability to build rapport with clients.
  • Strong negotiation skills.
  • Deadline and detail oriented.

Experience:

  • 2-3 years
  • Multitasking

Education:

  • Diploma or Degree

Communication & Writing:

  • English & Chinese
  • Male or Female
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