The posting
About the Job
You will be responsible for assessing and processing medical claims accurately and efficiently while delivering a high standard of service to customers and business partners.
Key Responsibilities
1. Claims Assessment & Processing
- Assess and process medical claims accurately and in a timely manner, ensuring prompt and fair payouts in line with established service standards.
- Review pending claims to ensure reserve adequacy and timely closure of claims.
2. Stakeholder Engagement
- Liaise professionally with medical institutions and policyholders to clarify outstanding requirements and facilitate smooth claims processing.
3. Quality & Compliance
- Conduct quality checks on processed claims to uphold high standards of accuracy and compliance, including claims processed through the straight-through processing engine.
4. Customer & Business Partner Relations
- Provide excellent service and strengthen relationships with customers and business partners through responsive, empathetic, and professional support.
5. Claims Enquiries
- Handle escalated claims-related enquiries with clarity, care, and professionalism.
- Perform other ad-hoc duties as assigned.
Interested applicants may email resume to [email protected]
Chooi Kelly (CEI Registration No: R25136207)
Recruit Express Pte Ltd (EA: 99C4599)
We regret only shortlisted candidates will be contacted



