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Open nowPosted 18 days ago

IT Application Support - (Level3) Analyst

MyCareersFuture94,028 open roles

Pay
SGD 6,000 – SGD 11,000 a month
Where
Central, Singapore
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Your applicationOpen nowIT Application Support - (Level3) AnalystMyCareersFuture · Central, Singapore

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The clock on this job

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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 18 days ago

The posting

Position Purpose

  • To provide Level 3 support for production applications (Front Office/Middle Office/BackOffice) of Supply chain finance business domain.
  • To act as the bridge between Level2 Support team, and the technical development teams, providing rapid incident resolution and problem management.

Technical & Behavioral Competencies

  • Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
  • Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
  • Good team player with great commitment and attitude.
  • Good communication and coordination skills among multiple teams that are cross cultural and cross country.
  • Ability to work independently.
  • Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
  • Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.
  • Application Design and development exposure is a definite plus.
  • Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.
  • Hands-on experience in Unix based OS (Linux), Job schedulers such as Crontab/Autosys/Quartz, other tools such as ServiceNow, SharePoint and JIRA.
  • Hands on experience in any RDBMS based Database (Oracle) SQL/PLSQL.
  • Working experience in production support and incident analysis. Documentation experience for root cause analysis and issue fix approach.
  • Good working experience in Java and J2EE technologies, middleware applications (WebSphere/Web Logic), Java application frameworks (Spring/Spring boot), Web frameworks (Angular, Bootstrap)

Specific Qualifications

  • Graduate degree in IT/Computer Science or equivalent
  • Up to 10 years of total experience with last 4-5 years as IT Support Analyst, preferably having past working experience in technical roles such as developer, technical designer, Tech support analyst etc.
  • Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.
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