The posting
IT & Audio-Visual Technician
Job Responsibilities
- Maintain and troubleshoot company network infrastructure, including LAN, network sharing, structured cabling and connectivity.
- Install, maintain and troubleshoot CCTV surveillance systems and related equipment.
- Perform routine maintenance and troubleshooting of servers, including file servers, data servers and telephone recording servers.
- Install, configure, upgrade and maintain computer hardware, software and Windows operating systems.
- Install and maintain office printers, thermal printers and POS/receipt printers.
- Maintain the company's telephone system, including user access and permission management.
- Use professional testing equipment to inspect, calibrate and troubleshoot audio equipment.
- Assist in tuning and optimising audio system settings and sound performance.
- Configure and troubleshoot professional audio systems in karaoke/private rooms, including system architecture, equipment fault diagnosis and audio tuning.
- Use professional lighting software to configure, programme and optimise lighting effects for karaoke/private rooms.
- Provide on-site technical support for IT, network, audio and lighting systems across company outlets when required.
- Perform other technical duties and projects as assigned by the supervisor.
Job Requirements
- Diploma, Higher Nitec, Nitec or relevant technical qualification in IT, Electronics, Networking, Audio-Visual Technology or a related field.
- At least 1 year of relevant working experience in IT support, networking, electronics, audio-visual systems or a related technical field.
- Good knowledge of computer networking, LAN, network troubleshooting and structured cabling.
- Proficient in installing, configuring and troubleshooting Windows operating systems.
- Proficient in computer hardware and software installation, maintenance and troubleshooting.
- Familiar with the maintenance and troubleshooting of office printers, thermal printers and POS/receipt printers.
- Experience in using electronic testing and measurement equipment.
- Experience in professional audio systems, sound engineering, karaoke systems or entertainment technology will be an advantage.
- Experience with professional lighting systems and lighting control software will be an advantage.
- Strong troubleshooting, problem-solving and analytical skills.
- Responsible, proactive, willing to learn and able to work independently as well as in a team.
- Good communication and interpersonal skills.
- Able to provide on-site technical support and travel between company outlets when required.
- Applicants will be assessed based on relevant qualifications, skills, experience and ability to perform the job.
Working Conditions
- The role may require on-site support at different company outlets.
- May be required to work outside normal office hours when necessary for urgent technical issues, system maintenance or scheduled installations.
- Candidates should be physically able to handle and install IT, audio-visual and related technical equipment safely.



