The posting
- Salary up to $6,000 + Attractive Benefits
- Mon-Fri, 9am-6pm
- Established and Reputable Company
Join an established ERP technology company and help businesses transform the way they operate! We are looking for a customer-focused and proactive ERP Implementation Consultant to join our team. This role offers a combination of pre-sales consulting, ERP implementation, project coordination and customer success.
Pre-Sales & Solution Consulting
- Support sales activities by understanding prospects’ business requirements and demonstrating ERP system capabilities.
- Prepare demonstration databases, mock business scenarios and proof-of-concept solutions.
- Recommend suitable ERP solutions based on customers’ operational needs and business objectives.
- Provide product consultation and technical support to the Sales Team.
ERP Implementation & Project Delivery
- Lead project kick-off meetings and communicate implementation plans, schedules, training arrangements and key responsibilities.
- Conduct implementation sessions with key users to explain system processes, identify requirement gaps and align expectations.
- Gather and document business requirements, working with Business Analysts to assess solutions and estimate project effort.
- Facilitate discussions between customers and technical teams on system enhancements and complex requirements.
- Conduct end-user training on system configuration and operational processes.
- Assist with basic document and form customisation, including quotations, purchase orders and invoices.
- Track project milestones, deliverables, billing schedules and invoicing activities, following up on outstanding payments and supporting projects through successful go-live.
Customer Success & Relationship Management
- Build strong relationships with customers and provide a positive implementation experience.
- Address customer concerns and coordinate with internal teams to resolve issues.
- Gather customer feedback and recommend product improvements and standard feature enhancements.
- Support customers in adopting ERP solutions effectively to meet their business needs.
Requirements
- Customer-oriented with strong communication, interpersonal and stakeholder management skills.
- Able to manage multiple projects and priorities in a fast-paced environment.
- Strong problem-solving skills and willingness to learn new technologies.
Why Join Us?
- Gain end-to-end exposure to the ERP project lifecycle, from pre-sales demonstrations to implementation and go-live.
- Develop valuable skills in business process consulting, project management and customer relationship management.
- Build a career at the intersection of technology, consulting and project delivery.
MTC Consulting Pte Ltd | EA Lic. No: 15C7752
EA Registration No. R22107887 | GLADYS CHANG SI MIN



