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Open nowPosted 9 days ago

IT Engineer

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,500 a month
Where
Singapore
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Your applicationOpen nowIT EngineerMyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Position Summary

The IT Engineer plays a critical role in delivering advanced IT support within Global Lab IT environments. This position provides tier 2/3 technical support, ensuring system reliability, security and compliance across specialized environments.

Key Responsibilities:

  • Provide tier 2/3 support for Lab and Manufacturing systems, ensuring minimal downtime and adherence to SLAs.
  • Manage and resolve ServiceNow tickets related to lab and manufacturing environments.
  • Deploy and maintain software, patches, and security tools using SCCM.
  • Collaborate with Global Lab IT teams and other technical groups to troubleshoot complex issues and deliver root-cause analysis.
  • Skilled at collaborating with support teams for detailed investigations and presenting technical analysis findings related to SLA Incident Management.
  • Create and review engineering and technical documents, such as work instructions, test plans, and knowledge base articles.
  • Support global and regional IT projects, ensuring alignment with compliance and security standards.
  • Maintain accurate system configurations and documentation for audits and operational readiness.
  • BS/BA Degree in Computer Science or engineering preferred
  • ITIL experience
  • Microsoft Accreditation or Relevant Experience

Qualifications:

  • 6+ years of experience in desktop or end-user support, with exposure to lab and/or manufacturing environments
  • Strong knowledge of Windows and Server operating systems
  • Experience with Linux & Cloud Services
  • Working knowledge in SCCM or similar endpoint management platform
  • Experience with system patching, software deployment and incident management
  • Familiar with PowerShell, SQL query or similar scripting languages for automating routine tasks
  • Knowledge of Active Directory, DHCP, DNS, File Sharing, GPO, Database, Network & Firewall Administration
  • Understanding of regulated environments and biotech industry practices is a plus
  • Has a strong track record of solving complex problems and achieving results
  • Skilled in collaborating with global teams and engaging diverse stakeholders

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

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