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Open nowPosted 3 days ago

IT Executive

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 4,000 a month
Where
Central, Singapore
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Your applicationOpen nowIT ExecutiveMyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 3 days ago

The posting

Key Responsibilities

1. Application & System Support (Primary Focus)

  • Act as the main point of contact for all in-house application issues and user support.
  • Troubleshoot, perform root cause analysis, and resolve system/application issues; escalate when required.
  • Monitor system performance and ensure applications run smoothly and reliably.
  • Manage and track support tickets, ensuring timely resolution based on SLAs.
  • Support application deployments, patches, and upgrades.

2. Requirements & Testing

  • Work with users to gather and document business and system requirements.
  • Translate requirements into clear specifications for developers.
  • Perform testing (UAT, functional, integration) to ensure system quality.
  • Log and track bugs, ensuring proper resolution before deployment.

3. IT Infrastructure & User Support

  • Provide day-to-day IT support (hardware, software, network issues).
  • Set up and maintain IT equipment, systems, and user accounts.
  • Support onboarding/offboarding (accounts, devices, access).
  • Maintain IT asset inventory and documentation.

4. Documentation & Training

  • Create and maintain user guides and system documentation.
  • Conduct basic training for users on applications and systems.

Requirements

  • Diploma in IT or related field.
  • 1–2 years of experience in IT or application support.
  • Strong troubleshooting and problem-solving skills.
  • Experience in application support, testing, and documentation.
  • Familiar with Windows, basic networking, and IT systems.
  • Good communication skills; able to support non-technical users.
  • Bilingual in English and Mandarin (to liaise with regional stakeholders).
  • Able to manage multiple tasks independently.

Note: The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.

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