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Open nowPosted 10 days ago

IT EXECUTIVE

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 4,500 a month
Where
Central, Singapore
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Your applicationOpen nowIT EXECUTIVEMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 10 days ago

The posting

Job Description

We are seeking a dynamic and dedicated IT Executive to provide Level 1 IT support, manage network operations, conduct detailed data analytics, and ensure robust system User Acceptance Testing (UAT). The role requires a hands-on, proactive individual with excellent problem-solving and organizational skills.

Responsibilities:

  • Serve as the first point of contact for IT-related inquiries and issues, ensuring timely resolution.
  • Troubleshoot and resolve hardware, software, and basic network issues.
  • Maintain an inventory of IT assets and assist in hardware/software procurement.
  • Perform advanced data analysis using Microsoft Excel (pivot tables, VLOOKUP, Power Query, and macros).
  • Generate and interpret detailed reports to support business decisions. Ensure the accuracy and integrity of data across various systems.
  • Assist in automating repetitive tasks using Excel or other tools to improve efficiency.
  • Conduct comprehensive UAT for new systems or system upgrades to validate functionality and performance.
  • Identify, document, and report system defects and work closely with developers to resolve them.
  • Provide feedback and recommendations to improve system usability and effectiveness.
  • Prepare and issue letters of offer and other necessary documentation.
  • Be available for after-office hours and weekend support as required to resolve critical issues or meet project deadlines.
  • Assist in IT-related projects, such as system upgrades, migrations, or software implementations.
  • Conduct IT training or workshops for end-users as needed.
  • Any other duties as assigned by the supervisor or management.

Skills:

  • Strong troubleshooting, device security knowledge, understanding backup/ recovery process and analytical skills with a proactive approach to problem-solving.
  • Knowledge on Microsoft Office 365, advanced proficiency in Microsoft Excel and other data visualization tools.
  • Solid understanding of networking principles and system testing methodologies.
  • Excellent organizational skills with the ability to prioritize and manage multiple tasks effectively.
  • Strong communication skills to convey technical information to non-technical users.
  • Ability to work independently and within a team in a fast-paced environment.
  • High level of attention to detail and a commitment to maintaining data accuracy.

Requirements:

  • Diploma or Degree in Information Technology, Computer Science, or a related field.
  • 2-4 years of relevant experience in IT support, network management, data analytics, and UAT.
  • Familiarity with IT Service Management (ITSM) tools and ticketing systems.
  • Experience in conducting UAT and documenting detailed test reports.
  • Knowledge of basic scripting or automation tools is a plus.
  • Willingness to work flexible hours, including weekends, when necessary.
  • Strong commitment to continuous learning and professional development.
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