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Open nowPosted 23 days ago

IT Manager

MyCareersFuture94,028 open roles

Pay
SGD 5,000 – SGD 8,000 a month
Where
Central, Singapore
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Your applicationOpen nowIT ManagerMyCareersFuture · Central, Singapore

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  5. 33.7%30 days
This job: posted 23 days ago

The posting

About Us:

Hotel101 Global, listed on Nasdaq (HBNB), is a pioneering hospitality brand fueling global growth with its compelling “condotel” investment model. We integrate tech-driven operations with our HappyRoom standard to deliver consistent, comfortable, great value guest experiences worldwide, ensuring exceptional efficiency and scalability.

Our story began with a simple, yet revolutionary idea: a “one room” global hotel brand—a promise of consistency, comfort, and irresistible value, wherever in the world our guests may be. Our vision knows no borders: to build 1 million hotel rooms and be present in 100 countries.

Our unique condotel approach allows investors to own income-generating units within a professionally managed hotel, blending real estate investment with the stability of a global hospitality brand. Infused with Filipino-inspired warmth, Hotel101 Global is redefining the industry, creating exceptional value for investors through sustainable growth, predictable returns, and a presence in key international markets.

Join us to invest in a brand that’s shaping the future of global hospitality. For more information, visit www.hotel101global.com.

Job Summary:

Responsibilities

Project Management

  • Manage IT projects from initiation to closure, including requirements gathering, vendor coordination, UAT, and post-implementation review
  • Maintain project documentation, timelines, and status updates; escalate risks to management as needed
  • Coordinate with internal stakeholders across departments to align IT deliverables with business needs
  • Handle multiple concurrent projects independently

Systems & Infrastructure Administration

  • Administer technology systems end-to-end, ensuring all platforms are configured, maintained, and running to standard
  • Manage on-site network infrastructure, including configuration, monitoring, and troubleshooting to maintain uptime
  • Own system upgrades, new property rollouts, and third-party integrations from setup through go-live
  • Maintain accurate asset registers, network diagrams, and infrastructure/system documentation
  • Ensure compliance requirements for payment workflows are met; coordinate with Finance and relevant providers, validating workflows before deployment
  • Proactively monitor guest-facing and back-office systems, resolving issues before they impact operations

Vendor Management

  • Manage relationships with IT vendors and service providers; monitor SLAs and handle escalations
  • Evaluate new vendors and prepare recommendations for management review
  • Track IT expenditure and flag budget variances

Helpdesk & End-User Support

  • Provide first-line IT support to all staff; triage and resolve issues or escalate as appropriate
  • Manage user accounts and onboard new employees onto IT systems
  • Prepare user guides and conduct basic IT training for non-technical staff

Requirements

Must Have:

  • Minimum 2 years of relevant IT experience with demonstrated project ownership
  • Strong communication and vendor management skills
  • Able to work independently and prioritize across multiple tasks
  • Singapore Citizens and Permanent Residents are welcome to apply

Good to Have:

  • Diploma or Degree in Information Technology, Computer Science, or equivalent
  • Experience in hospitality IT (PMS, POS, in-room systems)
  • Project management certification (PMP, CAPM, or PRINCE2)
  • Hands-on experience with networking (LAN/WAN, Wi-Fi, firewalls) and Windows/Linux environments

Working Arrangement:

  • Based in Singapore; occasional travel to regional properties may be required
  • Availability for after-hours support during critical system events or go-lives
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