The posting
- 1st level support to user, identification of problems, recording support tickets, solving simple problems.
- 24/7 Support & Standby (duty roster)
- Tracking of helpdesk ticket and provide progress update
- Conducting regular maintenance checks to ensure the proper functioning of system
- Providing technical support and guidance to end user, fostering collaboration and knowledge sharing.
- Software and Application Version Upgrade on clients
- Opportunity to perform maintenance for servers
Requirements:
- Diploma / Degree in IT
- 0-2 yrs experience
- Willing to learn
- Required to be on standby (duty roster basis)
5 day week @ AMK Travel to site whenever required
Maestro HR damien lee tian hong R1106726 16C8462



