The posting
Location: Central Job Type: Full-Time Contract role (Subjected to renewal / conversion)
Key Responsibilities
- Oversee vendors’ and maintenance teams’ operations and maintenance activities to ensure compliance with contractual, operational, and security requirements.
- Monitor system patching activities, vulnerability assessment findings, and remediation progress.
- Track and coordinate licence, certificate, and subscription renewals.
- Review system and application logs to identify potential security or operational issues.
- Monitor End-of-Support (EOS) and End-of-Life (EOL) timelines and support system lifecycle planning.
- Support system risk assessments and maintain relevant risk and compliance registers.
- Manage user accounts, periodic access reviews, and account hygiene activities.
- Review monthly maintenance and performance reports against agreed SLAs, KPIs, and operational standards.
- Ensure the consistent use of standardised maintenance reports, templates, and documentation.
- Support change management activities, including the review, coordination, and tracking of Change Requests.
- Support system decommissioning activities, including data retention, documentation, and contract closure.
What We’re Looking For
- Experience in IT operations, infrastructure support, system administration, or ICT governance.
- Familiarity with patch management, vulnerability management, access management, and system lifecycle processes.
- Understanding of IT service management, change management, SLAs, and operational governance.
- Strong coordination and stakeholder management skills, with experience working with external vendors or service providers.
- Good documentation, analytical, and problem-solving skills.
- Experience within government, regulated environments, or large enterprise IT environments would be advantageous.
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All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Elaine Wong (Zoe) - R26162114
ScienTec Consulting Pte Ltd - 11C5781



