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Open nowPosted 2 days ago

IT Specialist

MyCareersFuture94,028 open roles

Pay
SGD 3,600 – SGD 4,500 a month
Where
East, Singapore
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Your applicationOpen nowIT SpecialistMyCareersFuture · East, Singapore

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

MainDuties & Responsibilities

1. ITInfrastructure Operations (Across Divisions)

  • Ensure stability, availability, and performance of IT infrastructure supporting all DSV divisions (Air & Sea, Road, Contract Logistics, and other business units as applicable) in Vietnam.
  • Oversee infrastructure services including:
  • Network (LAN, WAN, Wi‑Fi)
  • Local server and infrastructure components where applicable
  • Site and end‑user infrastructure aligned with Global IT standards
  • Support incident, problem, and service request handling across divisions
  • Act as escalation point for complex or cross‑divisional infrastructure issues
  • Ensure resolution within agreed service levels (SLAs)

2.Vulnerability & Security Handling (Infrastructure Scope)

  • Support identification, assessment, and remediation of infrastructure vulnerabilities, in coordination with Global Security teams.
  • Ensure timely follow‑up on:
  • Vulnerability scan findings
  • Security advisories and global remediation requests
  • Infrastructure‑related security incidents
  • Coordinate local remediation actions, such as:
  • Patching and configuration updates
  • Network or access restrictions
  • Temporary risk‑mitigating controls as directed by Global IT
  • Track remediation progress and escalate delays or risks that may impact security or compliance.
  • Ensure vulnerability handling activities are executed consistently across all divisions and documented appropriately.

3.Global IT Standards & Compliance

  • Ensure infrastructure services across all divisions comply with:
  • Global IT architecture and technology standards
  • Security, compliance, and audit requirements
  • Approved tools, vendors, and processes
  • Avoid divisional silos by enforcing consistent IT standards across divisions
  • Ensure documentation, handover, and CMDB/asset records are maintained accurately

4.Global Project Support & Cross‑Divisional Coordination

  • Act as local infrastructure coordinator across divisions for Global IT initiatives, including:
  • Site setup, relocation, standardization, and decommissioning
  • Network, connectivity, and security projects
  • Global infrastructure and platform rollouts
  • Coordinate divisional participation in global projects by:
  • Aligning divisional requirements and priorities
  • Validating site readiness across multiple business units
  • Managing cross‑divisional dependencies and risks
  • Ensure structured communication between:
  • Global IT teams
  • Local divisional stakeholders
  • Country / site management

5.Change, Project & Service Management

  • Coordinate infrastructure changes and projects impacting multiple divisions
  • Ensure adoption of Change, Incident, and Problem Management processes consistently across divisions
  • Support planning, testing, cut‑over, and post‑implementation handover with minimal business disruption
  • Escalate risks impacting service stability or divisional operations

6.Stakeholder & Vendor Coordination

  • Act as primary operational IT contact for infrastructure topics across divisions
  • Engage divisional business stakeholders to understand requirements and manage expectations
  • Coordinate with external vendors and service providers supporting divisional infrastructure
  • Provide regular, clear updates on incidents, changes, and project activities

KeySkills & Competencies

Professional& Technical

  • Strong understanding of enterprise IT infrastructure supporting multi‑division environments
  • Experience working with regional or global IT organizations
  • Knowledge of IT service management (ITIL or equivalent)
  • Experience coordinating infrastructure changes across different business units

Personal& Behavioral

  • Clear, structured, and cross‑functional communication skills
  • Ability to balance divisional needs with Global IT standards
  • Proactive, service‑oriented, and collaborative mindset
  • Strong coordination and supervisory capability

PositionSuccess Measures

  • Stable and reliable IT infrastructure services across all divisions
  • Successful delivery of global IT initiatives with cross‑divisional alignment
  • Consistent application of Global IT standards across business units
  • Effective collaboration between divisional stakeholders, local IT, and Global IT
  • A capable and well‑guided infrastructure support team
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