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Open nowPosted 2 days ago

IT Support Administrator

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 4,000 a month
Where
North-East, Singapore
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Your applicationOpen nowIT Support AdministratorMyCareersFuture · North-East, Singapore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

About Us

Jestac Pte Ltd is a trusted 3M Authorised Distributor and a recognised leader in architectural and interior solutions, backed by over 33 years of industry experience. We specialise in high-quality window films, decorative vinyl films, and glass finishes. Join us and be part of a team that transforms spaces while enhancing building performance and maintenance efficiency.

Key Responsibilities

We are looking for an IT Support Administrator to support our day-to-day IT operations, provide technical support to end users, and assist in maintaining and improving our IT systems and infrastructure.

  • Manage, troubleshoot and maintain IT infrastructure, hardwares and laptops for day to day operations.
  • Provide Level 1 and Level 2 technical support for user access requests, login errors, and permission issues.
  • Diagnose and resolve basic technical issues.
  • Manage IT onboarding and offboarding lifecycle processes including user account creation and removal, system setup, and IT asset deployment.
  • Support Microsoft 365 and Active Directory administration, including user accounts creation / deletion, access rights, software licenses, subscriptions and group permissions.
  • Assist with basic server maintanance, system monitoring and log reviews.
  • Provide L1 technical support for ERP (Microsoft Dynamics 365), and coordinate with vendors on system support, enhancements and maintenance.
  • Support and maintain Power Automate workflows, Power BI dashboards, and Excel reports to improve business process automation and reporting accuracy.
  • Liaise with third-party IT vendors and service providers for IT related matters/renewals.
  • Mange and maintain IT asset inventory and records.
  • Work with internal departments to understand IT requirements and support the implementation of system improvements, and process enhancements.
  • Support IT projects and perform IT related duties assigned.

Requirements

  • At least a Diploma or Degree in Information Technology, Computer Science, or a related discipline.
  • Minimum 2 years of relevant IT experience.
  • Hands-on experience in IT infrastructure, networking, hardware, and software and end user support.
  • Good knowledge of Microsoft 365 administration including user accounts, access rights, licenses, and subscriptions.
  • Strong troubleshooting and problem-solving skills with the ability to work independently and manage multiple IT issues.
  • Experience supporting ERP system, particularly in Dynamics 365 will be preferred.
  • Experience with Power Automate, Power BI, and Excel for workflow automation, reporting, and data analysis will be an added advantage.
  • Organised, responsible and proactive in resolving IT issues and supporting process improvements.
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