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Open nowPosted 17 days ago

IT Support/Desktop Engineer (Tuas Location 5 days work)

MyCareersFuture94,028 open roles

Pay
SGD 2,900 – SGD 3,700 a month
Where
Central, Singapore
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Your applicationOpen nowIT Support/Desktop Engineer (Tuas Location 5 days work)MyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 17 days ago

The posting

Responsibilities

  • Provide support for workstations, peripherals, applications and connectivity across assigned Singapore sites.
  • Log, prioritise, troubleshoot and resolve incidents and requests within SLA.
  • Collect diagnostic evidence and escalate to L3, infrastructure, application or vendor teams.
  • Respond to outages and service degradation and provide timely updates.
  • Maintain accurate ticket records, daily reports and shift handovers. · Follow SOPs, security controls and site-access requirements.
  • Support trend analysis, automation and service improvements.

Requirements

  • Diploma in IT, Computer Studies or equivalent.
  • 1–2 years of relevant IT support experience.
  • Knowledge of Windows endpoints, basic networking, peripherals and ServiceNow/Jira.
  • Structured troubleshooting and basic SQL skills; Unix/Linux exposure is beneficial.
  • Clear communication, customer service and ability to work independently onsite.
  • Eligible for the required security clearance and site access, and willing to be deployed or reassigned across Singapore based on capabilities, skills and operational needs.
  • Available for 12-hour rotating shifts, nights, weekends and public holidays.

Good to have

  • ITIL/ITSM knowledge and mission-critical support experience. Microsoft 365, Excel or Power BI reporting skills.
  • Scripting, automation, monitoring or service-improvement experience. WHAT’S ON OFFER
  • You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
  • To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.
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