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Open nowPosted 4 days ago

IT Support Executive

MyCareersFuture94,028 open roles

Pay
SGD 5,500 – SGD 6,000 a month
Where
East, Singapore
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Your applicationOpen nowIT Support ExecutiveMyCareersFuture · East, Singapore

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Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 4 days ago

The posting

  • Monday - Friday
  • AWS + VB
  • East

Responsibilities:

  • Provide Level 1 and Level 2 support for enterprise applications, including SAP S/4HANA, Freshdesk, Servigistics and Microsoft 365.
  • Troubleshoot application issues, manage user access and coordinate with vendors for technical support.
  • Monitor application performance and recommend system improvements.
  • Support data extraction, reporting and dashboard maintenance using Power BI, SAP Analytics Cloud (SAC) and SQL.
  • Gather business requirements and prepare functional specifications and project documentation.
  • Coordinate User Acceptance Testing (UAT), system implementations and end-user training.
  • Manage small-scale IT projects and collaborate with internal stakeholders and external vendors.
  • Maintain system documentation, SOPs and IT support ticket records.

Requirements:

  • Minimum Degree in Computer Science, IT or related field
  • At least 3 years of experience in related IT Experience, preferably in Enterprise Application Support
  • Hands-on experience in ITSM Tools, Sharepoint and SAP Analytic Cloud or Power BI
  • Knowledge in SQL Queries, reporting tools and system troubleshooting

Choek Wei Qi Joel | R1877109 Recruit Lync Pte Ltd | 22C1000

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