Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 15 days ago

IT Support (Permanent)

MyCareersFuture94,028 open roles

Pay
SGD 4,000 – SGD 4,500 a month
Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support (Permanent)MyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.6%30 days
This job: posted 15 days ago

The posting

Responsibilities

  • Provide Level 2 IT support across end-user devices, servers, cloud services, applications, and network infrastructure.
  • Troubleshoot incidents, perform root cause analysis, resolve problems, and escalate complex issues to Level 3 support where required.
  • Monitor IT systems and services, enhance alerting and monitoring capabilities, and use performance insights to proactively identify and resolve issues.
  • Automate recurring support and operational tasks using scripting and ITSM workflow automation.
  • Manage and maintain ITSM processes, including incident/problem tracking, documentation, knowledge bases, workflows, and SLA improvements.
  • Perform server and service maintenance, system configuration, testing, performance monitoring, and preventative maintenance.
  • Support and evaluate end-user hardware, mobile devices, web/mobile applications, networking equipment, and customized IT configurations.
  • Analyze recurring incidents and trends, implement preventative measures, and collaborate with Level 1/3 support and business users to improve end-to-end IT service delivery.

Requirements

  • Degree in Information Technology or related field, or equivalent experience with 5 years of relevant IT support experience.
  • Advanced knowledge of Microsoft 365 (O365) services and administration.
  • Microsoft Azure knowledge covering IaaS/PaaS, with experience in Windows Server and Windows 11.
  • Experience/exposure to Microsoft IIS, .NET application support, client-server application architecture, and Power Apps.
  • ITIL certification and hands-on experience with ITSM platforms such as ServiceNow, ManageEngine, or ServiceDesk; knowledge of ITSM automation is advantageous.
  • Experience with PowerShell, Python or Bash scripting, plus exposure to Microsoft Intune/MDM and Apple/mobile application support and diagnostics.
  • Willing to provide rotational after-office hour support.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.