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Open nowPosted 2 days ago

IT Support Specialist (in-house)

MyCareersFuture94,028 open roles

Pay
SGD 4,000 – SGD 5,500 a month
Where
Singapore
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Your applicationOpen nowIT Support Specialist (in-house)MyCareersFuture · Singapore

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  2. 3.3%3 days
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  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 2 days ago

The posting

Overview We are looking for a versatile and proactive in-house IT Support Specialist for our client. In this role, you will be responsible for supporting our corporate headquarters and occasionally providing hands-on technical support at event venues. You will be the go-to person for troubleshooting hardware, managing networks, and ensuring that our team, clients, and attendees stay connected when it matters most.

Job Description

  • End-User Support & Device Management
  • Device Lifecycle: Configure, deploy, and troubleshoot Windows/Mac laptops, desktops, and iOS/Android mobile devices.
  • Helpdesk Operations: Deliver responsive, high-quality, in-person technical support and troubleshooting for all staff.
  • IT Onboarding: Establish and execute standardized IT operating procedures for device setup, onboarding/ offboarding, and asset management.
  • Network Administration: Manage and maintain office networking equipment (routers, switches, APs) alongside physical structured cabling.
  • Office Tech Management: Oversee general workplace technology, including AV systems, printers, meeting room setups, and Wi-Fi coverage.
  • Proactive Upgrades: Proactively propose and lead IT initiatives, including infrastructure upgrades, network enhancements, hardware refresh cycles, and on-site event tech support.
  • Endpoint Security: Apply core security hygiene across all managed devices, enforcing patch management, antivirus deployment, and screen-lock policies.
  • Own IT budget forecasting and hardware lifecycle planning.
  • Vendor Management: Manage ISP and tech vendor relationships, monitoring service-level agreement (SLA) performance and handling contract renewals.
  • Direct and guide junior IT personnel, interns, and manage external contractors as required.

Requirements

  • 4-5 years of relevant experience in IT support or IT management with a focus on hardware and software support for end-users
  • Hands-on experience in troubleshooting Windows, Mac, iOS, Android, and office network setups (routers, switches, cabling)
  • Strong ability to establish SOPs, manage an IT asset inventory, and handle vendor contracts.

Advantageous

  • IT Certifications such as CompTIA A+ / Network+
  • Knowledge of cloud-based systems (i.e. AWS, Azure)
  • Familiarity with ISO/IEC 27001:2022 standards

Due to the volume of applicants, we regret to inform that only shortlisted candidates would be notified.

Talentvis Singapore Pte. Ltd.

EA Licence Number: 04C3537

Personnel Registration Number: R1222762

Tan Ying Mrs Ying Yoshimura ([email protected])

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