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Open nowPosted yesterday

IT Support Specialist (Medical) #HYN

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 5,000 a month
Where
Central, Singapore
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Your applicationOpen nowIT Support Specialist (Medical) #HYNMyCareersFuture · Central, Singapore
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This job: posted yesterday

The posting

Join a growing organisation as an IT Support Specialist, providing hands-on technical support to users in Singapore and across regional locations. This role covers end-user support, IT infrastructure, cloud platforms, IT security, asset management and technology improvement initiatives.

Job Description

  • Provide day-to-day IT support to headquarters and regional users, troubleshooting hardware, software, network and system-related issues.
  • Act as the primary point of contact for IT support and helpdesk requests, ensuring timely resolution of user issues.
  • Troubleshoot operating systems, Microsoft 365 applications and business applications such as ERP and CRM systems.
  • Support employee onboarding and offboarding, including user account creation, access management and IT asset allocation.
  • Provide guidance and basic training to users on IT systems, applications and tools.
  • Maintain and support IT infrastructure including servers, network equipment, endpoints and cloud platforms.
  • Perform routine IT operations including system updates, patching, antivirus management and data backup activities.
  • Support IT infrastructure setup, system rollouts and technology-related projects.
  • Assist with IT security activities including access control, endpoint protection and system compliance.
  • Monitor system performance, availability and reliability, and support initiatives to strengthen IT security and operational efficiency.
  • Coordinate with external IT vendors for technical support, maintenance and issue resolution.
  • Maintain IT documentation, SOPs, user guides, asset inventories and software licence records.

Who Should Apply

  • IT professionals with hands-on experience in end-user support and IT infrastructure operations.
  • Candidates comfortable supporting users across different locations and working with both internal stakeholders and external IT vendors.
  • Problem-solvers who enjoy a hands-on IT role with opportunities to improve systems, processes and user experience.

Requirements

  • Diploma or Degree in Information Technology, Computer Science or a related discipline.
  • 3–5 years of relevant experience in IT end-user support and infrastructure operations.
  • Strong knowledge of Microsoft 365, including Office, SharePoint and OneDrive.
  • Hands-on experience with cloud platforms, particularly Microsoft Azure.
  • Experience with network infrastructure and solutions such as Cisco Meraki.
  • Good understanding of endpoint management, IT infrastructure and end-user computing.
  • Knowledge of IT security practices, user access management and endpoint protection.
  • Experience supporting regional or multi-location users is an advantage.
  • Experience with Microsoft Power Apps or similar low-code platforms is advantageous.
  • Strong troubleshooting and problem-solving skills.
  • Good communication skills, with the ability to explain technical issues clearly to non-technical users.
  • Able to work independently, manage multiple priorities and collaborate effectively with internal teams and external vendors.

Interested applicants, please email your detailed CV to: [email protected] All information will be treated with confidentiality and we regret that only selected candidates will be notified

Consultant: Ashley Loo Designation: Senior Recruiter CEI Reg No: R2095115 Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

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