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Open nowPosted 28 days ago

IT Systems Officer

MyCareersFuture94,028 open roles

Pay
SGD 4,000 – SGD 5,000 a month
Where
Central, Singapore
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Your applicationOpen nowIT Systems OfficerMyCareersFuture · Central, Singapore
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Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 28 days ago

The posting

Here’s the streamlined Web Version with the responsibilities consolidated into 10 key points and the requirements reduced to the most relevant criteria.

Responsibilities

  • Develop, implement and enhance Microsoft 365 solutions to support business and operational needs.
  • Manage the Microsoft 365 environment to ensure secure, reliable and high-performing services.
  • Maintain and support Microsoft Intune and Microsoft Defender configurations in line with operational requirements.
  • Deliver Level 1 and Level 2 technical support, troubleshooting user and system issues both onsite and remotely.
  • Assess system health, performance and security through routine monitoring, testing and operational checks.
  • Coordinate IT hardware deployment, replacement, lifecycle management and asset inventory activities.
  • Execute system updates, backup and restoration activities while ensuring systems remain operational and recoverable.
  • Partner with internal stakeholders and external vendors to improve IT services, resolve technical issues and enhance user experience.
  • Facilitate IT onboarding and offboarding, including account, device and access-related activities for employees.
  • Maintain technical documentation and support IT procurement, after-hours support and overseas technical assistance when required.

Requirements

  • Diploma or Degree in Information Technology, Computer Science, Information Systems or a related discipline.
  • More than 3 years of experience delivering Level 1 and Level 2 IT support within a medium-sized or large enterprise, including at least 2 years supporting Microsoft 365 environments.
  • At least 2 years of technical exposure to network and firewall solutions within a small or medium-sized enterprise environment.
  • Practical knowledge of Microsoft 365 administration, Microsoft Intune, Microsoft Defender, endpoint management, IT hardware and system support.
  • Strong customer service, communication, analytical and problem-solving abilities, with the capacity to work independently and collaboratively; willingness to provide after-hours standby support and travel overseas when required. Clarence Khoh R1552376
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