The posting
Employment Type: Permanent
Location: Singapore
Role Overview
The IT Systems Officer will support and administer the organisation’s Microsoft 365 environment, end-user devices and IT infrastructure. The role is responsible for maintaining secure, reliable IT services while providing technical support to users across office, remote and vessel environments.
Key Responsibilities
- Administer and support Microsoft 365, Intune and Microsoft Defender.
- Provide Level 1 & 2 technical support, including remote, onsite and vessel-based troubleshooting.
- Monitor system health, security and performance, and perform regular operational checks.
- Research, design and deploy Microsoft 365 solutions to meet business requirements.
- Manage IT hardware deployment, replacement, lifecycle and asset inventory.
- Perform system updates, backups and restorations.
- Coordinate IT onboarding and offboarding for employees.
- Maintain IT documentation, procedures, configuration records and user guides.
- Coordinate with internal teams and external vendors to resolve IT issues.
- Support IT procurement, including sourcing, quotations and vendor coordination.
- Participate in after-hours/weekend standby support and overseas travel when required.
Requirements
- 3+ years of Level 1 & 2 IT support experience in a medium/large enterprise environment.
- 2+ years of hands-on Microsoft 365 administration experience.
- Working knowledge of Microsoft Intune and Defender.
- At least 2 years’ experience supporting network and firewall solutions.
- Strong troubleshooting, analytical, communication and customer service skills.
- Able to work independently and collaboratively.
- Willing to support after-hours standby and travel overseas when required.
Preferred
- Microsoft 365 Administrator or equivalent certification.
- Microsoft Azure Administrator or equivalent certification.
- Experience supporting IT systems in maritime, offshore or vessel environments.
(EA Reg No: 20C0312)
Please email a copy of your detailed resume to [email protected] for immediate processing.



