Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 10 days ago

IT User Support Engineer

MyCareersFuture94,028 open roles

Pay
SGD 4,500 – SGD 5,500 a month
Where
North, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT User Support EngineerMyCareersFuture · North, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 10 days ago

The posting

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

Essential Duties and Responsibilities:

  1. Providing Technical Support: Offer assistance to both local and global users encountering technical issues with hardware, software, networks, and other IT systems.
  2. Troubleshooting: Diagnose and resolve technical problems, utilizing various tools and methodologies to identify root causes and implement solutions.
  3. Hardware Maintenance: Install, configure, and maintain computer hardware components such as desktops, laptops, printers, and peripherals.
  4. Software Installation and Configuration: Install, configure, and update operating systems, software applications, and drivers as needed.
  5. User Account Management: Create, modify, and deactivate user accounts across various systems and applications, ensuring security and access control.
  6. Network Support: Assist in the setup, configuration, and maintenance of local area networks (LANs), wide area networks (WANs), and other network infrastructure components.
  7. Other Systems: Manage door access system, CCTV, employee’s clocking system.
  8. Tasks & Projects: Assist in tasks & projects assigned by local and corporate.
  9. Documentation and Knowledge Sharing: Maintain accurate documentation of IT systems, procedures, and configurations, and share knowledge with team members and end-users.
  10. Training and User Education: Conduct training sessions and provide user education on IT best practices, tools, and procedures to enhance productivity and security awareness.
  11. Vendor Management: Liaise with IT vendors and service providers to procure hardware, software, and services, and coordinate support and maintenance activities as necessary.
  12. Continuous Improvement: Stay updated on emerging technologies, trends, and best practices in IT support, and propose and implement improvements to enhance efficiency and effectiveness.
  13. Incident Management: Manage and prioritize incoming support tickets and service requests, ensuring timely resolution and effective communication with stakeholders.
  14. Adherence to Policies and Standards: Ensure compliance with organizational policies, procedures, and industry standards related to IT security, data privacy, and service delivery.
  15. Customer Service: Provide excellent customer service by communicating effectively, empathizing with users' concerns, and striving to exceed expectations in resolving issues and meeting needs.

Educational/Certification Requirement:

  • Bachelor’s degree (or equivalent experience) in computer science or related field

Experience Requirement:

  • Organized and meticulous
  • Good coordination and interpersonal skills
  • Good team player and able to work with minimal supervision
  • Experience in Microsoft Office 365, Windows 10, Windows 11, Server OS
  • Experience in desktop/laptop hardware
  • Demonstrated ability to support networked printers, photocopiers, scanners, and multifunction devices
  • Barcode printer setup and label design is a plus
  • Knowledge in Active Directory, LANs, Data Backup, Print Server
  • Basic knowledge of VOIP systems
  • Basic knowledge of physical Ethernet cabling
  • Basic knowledge of shared storage (NAS/SAN)
  • Basic knowledge of ethernet networks
  • Customer orientated with positive working and pleasant attitude
  • Ability to work in cleanroom environment
  • Ability to manage priorities and expectations in a fast-paced environment
  • Good documentation skill
  • Require lots of walking within the premise and carrying IT equipment as required

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.