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Open nowPosted 14 days ago

Job Placement Coach

MyCareersFuture94,028 open roles

Pay
SGD 4,000 – SGD 4,300 a month
Where
Central, Singapore
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Your applicationOpen nowJob Placement CoachMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

Company Overview

Ingeus Pte Ltd, part of the APM Group, operates over 700 offices in 9 countries. Trusted by Skills & Workforce Development Singapore (SWDS) and community partners, Ingeus delivers employment services that have placed 7,000+ Singaporeans, driving positive change in the local labor market.

Job Summary

As a Job Coach, you will deliver outcome-focused employment services to clients with mental health conditions, guiding them from assessment to sustained employment while building strong client and employer relationships.

Responsibilities

  • Deliver comprehensive, high-quality employment services to clients with mental health conditions, aligned with Ingeus’ core values
  • Build professional rapport with clients through face-to-face initial appointments and ongoing engagement using diverse methods
  • Manage a caseload of clients at varying work readiness levels, tailoring approaches and scheduling to optimize client outcomes
  • Work in a performance-driven environment to meet realistic placement targets using creativity, tenacity, and passion
  • Conduct diagnostic assessments to evaluate clients’ job readiness and determine appropriate support levels
  • Provide intensive one-on-one job search support to clients
  • Collaborate with clients on job search and job matching using multiple sources and techniques
  • Assist clients in preparing high-standard resumes and cover letters following best practices
  • Coach and prepare clients for job interviews to improve success rates
  • Support clients through six months of employment with regular check-ins or visits to ensure job retention
  • Maintain effective relationships with internal teams including administrative and employer servicing units
  • Complete and maintain accurate, timely, and respectful client documentation
  • Build and sustain rapport with employers interested in hiring and supporting persons with mental health conditions

Required competencies and certifications

  • Diploma or Degree in Social Work, Psychology, or Counselling
  • Minimum 1 year of experience supporting people with mental health conditions
  • Proficiency in English and additional language skills (Malay, Mandarin, Chinese dialects, or Tamil) to facilitate client communication
  • Proficient in Microsoft Office applications and ability to learn new systems/software
  • Experience in customer-facing or case management roles
  • Proven ability to set and achieve targets across multiple KPIs
  • Exceptional communication and collaboration skills adaptable to diverse communication and learning styles
  • Strong interpersonal skills including rapport building, active listening, and influencing to maintain effective relationships
  • Effective time management for self and client appointments
  • Commitment to maintaining professional boundaries and confidentiality
  • Positive attitude with willingness to learn and develop professionally

Preferred competencies and qualifications

  • Diploma or Degree in Social Work, Psychology, or Counselling
  • Minimum 1 year of experience supporting people with mental health conditions
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