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Open nowPosted 25 days ago

Junior Engineer – Level 2 | Advanced Infrastructure & Systems Support

MyCareersFuture94,028 open roles

Pay
SGD 3,200 – SGD 3,700 a month
Where
Singapore
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Your applicationOpen nowJunior Engineer – Level 2 | Advanced Infrastructure & Systems SupportMyCareersFuture · Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 25 days ago

The posting

Already have solid IT support experience and want to move into deeper infrastructure & systems troubleshooting?

This L2 role is for engineers who enjoy solving the harder tickets that go beyond basic helpdesk support.

JOB DESCRIPTION:

  • Take ownership of complex tickets escalated from L1
  • Troubleshoot Windows Server, Active Directory & Group Policy
  • Support DNS, DHCP, file/print services
  • Administer Microsoft 365 / Google Workspace as assigned
  • Support firewall & VPN configuration
  • Perform server patching and maintenance
  • Troubleshoot network and infrastructure issues
  • Support VMware / Hyper-V environments
  • Perform backup & restore operations
  • Triage basic EDR / security alerts
  • Support Azure / AWS environments where required
  • Prepare RCA, technical reports & handover documentation
  • Coordinate with vendors and application support teams

REQUIREMENTS:

  • Diploma / Degree in IT, Computer Science or equivalent
  • 3–6 years IT / infrastructure / systems support experience
  • Good knowledge of Windows Server & Active Directory
  • Understanding of networking, DNS, DHCP, VPN & firewall concepts
  • Experience with Microsoft 365 administration is an advantage
  • Strong troubleshooting and problem-solving skills
  • Able to work independently and follow change-control procedures

Nice to have: Azure Fundamentals, Network+, Security+, ITIL or PowerShell/Bash scripting experience.

Ideal for: Desktop / System / Infrastructure Engineers ready to step into a stronger L2 technical support role.

Jayxen Ong | EA Licence No: 24C2176 | Shiny People HR Consultancy Pte. Ltd. | Reg No: R24121542

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