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Open nowPosted 27 days ago

Junior IT Support Engineer

MyCareersFuture94,028 open roles

Pay
SGD 1,500 – SGD 2,000 a month
Where
Central, Singapore
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Your applicationOpen nowJunior IT Support EngineerMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 27 days ago

The posting

⇒ Role Summary

We are seeking a Junior IT Support Engineer to support long-term CCTV and security systems projects. This role is well-suited for fresh graduates or junior candidates who are keen to build a stable, long-term career in IT support and security systems while gaining hands-on technical experience.

The successful candidate will be involved in the ongoing operation, maintenance, and support of CCTV systems rather than short-term or ad-hoc assignments. Training and guidance will be provided to support professional growth over time. On-Job-Training will be provided.

Who This Role is For:

  • Fresh graduates or junior candidates who want to learn, grow, and stay long-term.
  • Candidates who value stability, skill development, and hands-on technical exposure.
  • Individuals interested in building a career in IT support, security systems, or systems engineering.

⇒ Main Responsibilities

CCTV & Security Systems Support (Long-Term Operations)

  • Provide daily operational support for CCTV cameras, DVRs/NVRs, and related equipment.
  • Assist with installation, basic configuration, and commissioning for long-term deployments.
  • Perform routine system health checks and basic troubleshooting (connectivity, image quality, power issues).
  • Support scheduled maintenance activities and system upgrades under supervision.

IT & Network Support

  • Assist with basic IP networking tasks for CCTV systems (LAN connectivity, IP addressing, PoE support).
  • Support basic switch and network troubleshooting related to CCTV operations.
  • Assist in firmware updates and system patches as part of long-term system upkeep.

Documentation & Reporting

  • Maintain clear support logs, asset records, and simple technical documentation.
  • Record incidents, service requests, and resolution steps accurately.
  • Escalate unresolved issues to senior engineers or vendors with proper documentation.

On-site & Team Support

  • Provide on-site support for long-term projects and customer environments.
  • Work closely with senior engineers and project teams to ensure system stability.
  • Follow established SOPs, safety, and security guidelines.

⇒ Qualifications & Experience

  • Diploma OR Higher Nitec Certification in Information Technology, Computer Engineering, Electronics Engineering, or a related field.
  • 0–2 years of IT support or technical assistance experience (fresh graduates welcome).

Skills & Knowledge (Entry-Level)

  • Basic understanding of CCTV or security surveillance concepts.
  • Fundamental knowledge of networking (LAN, IP addressing).
  • Familiarity with Windows OS and basic IT troubleshooting.
  • Willingness to perform hands-on and on-site support work.

Personal Attributes

  • Keen to commit to a long-term role and learning journey.
  • Eager to take guidance and develop technical skills.
  • Responsible, reliable, and able to follow processes.
  • Good communication skills and a positive attitude.

Nice-to-Have (Not Mandatory)

  • Exposure to CCTV or VMS platforms.
  • Basic knowledge of PoE switches or networking equipment.
  • Internship or project experience in IT or security systems.

⇒ Career Development

This long-term role provides structured exposure and learning opportunities that may lead to progression into:

  • IT Support Engineer (L2).
  • System / Security Systems Engineer.
  • Long-term project or operational support roles.

⇒ What We Offer

  • Permanent employment on a long-term project basis, subject to satisfactory performance and business requirements.
  • On-the-job training and structured guidance to support skills development, particularly suitable for fresh graduates.
  • Exposure to real-world CCTV and IT support environments as part of ongoing operational projects.
  • Medical insurance coverage in accordance with the Company’s employee benefits policy.
  • Birthday benefit as part of employee engagement initiatives.
  • Transport claims for approved, work-related travel in line with Company guidelines.
  • A stable and supportive environment focused on learning, continuity, and long-term career progression.
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