The posting
About the role
We are looking for a proactive and detail-oriented Junior Sales & Operations Executive to support and manage our B2B clients across Singapore, India, and Europe. This role combines client account management, sales support, and day-to-day operational coordination. It is ideal for someone with 1–2 years of experience in the OTA, hotel, travel, or hospitality industry who wants to grow into a regional sales and account management role.
Key responsibilities
- Manage and support client accounts across Singapore, India, and European markets
- Maintain strong day-to-day communication with existing clients and business partners
- Support sales activities, including client follow-ups, quotations, proposals, and contract coordination
- Coordinate booking, hotel, inventory, rate, and operational matters with internal and external partners
- Respond to client requests and resolve operational issues in a timely manner
- Monitor account performance and identify opportunities to increase sales and client engagement
- Work closely with internal sales, operations, hotel, and partner teams
- Maintain accurate client, sales, and operational records
- Support onboarding of new clients and partners
- Assist with market research and business development activities when required
Requirements
- Based in Singapore and legally eligible to work in Singapore
- Diploma or Bachelor's degree in Business, Hospitality, Tourism, or a related field preferred
- 1–2 years of experience in OTA, hotel, travel, hospitality, sales operations, or account management preferred
- Strong communication skills in English and Mandarin Chinese, required to liaise with Mandarin-speaking clients and counterparts
- Korean language ability is a plus
- Comfortable communicating with international clients across different cultures and time zones
- Strong organizational and problem-solving skills
- Detail-oriented, responsive, and able to manage multiple accounts and tasks simultaneously
- Good working knowledge of Microsoft Office / Google Workspace
- Experience with CRM, hotel booking systems, OTA platforms, or travel technology is an advantage
Preferred Profile
- Experience working with hotels, OTAs, travel agencies, DMCs, or hospitality technology companies
- Exposure to international B2B clients
- Commercial mindset with strong customer-service orientation
- Comfortable handling both sales and operational responsibilities
- Interested in developing a career in regional sales and account management
What We Offer
- Opportunity to manage international accounts across Singapore, India, and Europe
- Hands-on exposure to both sales and operations
- Career development opportunities in regional account management and business development
- Dynamic and international working environment



