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Open nowPosted 17 days ago

Key Account Executive

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,500 a month
Where
Central, Singapore
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Your applicationOpen nowKey Account ExecutiveMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 17 days ago

The posting

Key Responsibilities

  • Client Relationship Management: Serve as the main point of contact for assigned clients and key accounts, maintaining professional relationships and ensuring a high standard of client service.
  • Client Communication: Handle client enquiries promptly and professionally via phone, email and messaging platforms, with regular communication in both English and Chinese.
  • Client & Vault Visits: Coordinate and facilitate client appointments, office meetings and vault visits, including scheduling, documentation and necessary arrangements.
  • Account & Transaction Support: Assist with enquiries relating to bullion holdings, purchases, sales, withdrawals, storage and other account matters, and coordinate client instructions with relevant internal teams.
  • Follow-up & Coordination: Proactively track client requests and outstanding matters, provide timely updates, and work closely with others to ensure proper completion.
  • Documentation & Confidentiality: Maintain accurate client records and documentation, support KYC and onboarding requirements where necessary, and ensure all client and transaction information is handled with appropriate confidentiality.
  • Provide administrative support to the Director: Managing travel arrangements, flight and accommodation bookings, and other ad-hoc administrative matters as required.

Requirements

  • Diploma or Degree in Business, Finance, Banking or a related field.
  • Minimum 2–3 years of experience in client servicing, key account management, financial services or a related role.
  • Proficiency in spoken and written Chinese and English is required to communicate effectively with Chinese-speaking clients.
  • Strong communication and interpersonal skills with a professional, client-oriented approach.
  • Highly responsive, organised and detail-oriented, with a strong sense of ownership and follow-through.
  • Able to handle confidential client and transaction information with discretion.
  • Experience in bullion, precious metals, commodities, banking or financial services will be an advantage.
  • Familiarity with KYC/AML procedures and client documentation is preferred.
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