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Open nowPosted 16 days ago

L&D Assistant Manager (12 Months Fixed Term Contract)

MyCareersFuture94,028 open roles

Pay
SGD 4,000 – SGD 5,000 a month
Where
Central, Singapore
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Your applicationOpen nowL&D Assistant Manager (12 Months Fixed Term Contract)MyCareersFuture · Central, Singapore
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The clock on this job

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Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

Key Responsibilities

1. Learning Management System (LMS) Planning & Execution

Learning Strategy & Administration

  • Implement and support the implementation and continuous enhancement of LMS platform.
  • Develop and coordinate LMS content uploads, learner enrolment, assessments, certifications, and reporting. Some modules but not limited to: Human Resources (Code of Conduct, Anti-Harassment, Performance Management, Leave Policies, Employee Handbook, PDPA) Health, Safety & Environment (HSE) Training Food Safety and Nutrition Programmes Information Technology & Cybersecurity Awareness Compliance and Governance Training Leadership and Management Development Programmes New Hire Orientation Programmes Operational Excellence Programmes
  • Monitor employee learning completion rates and drive timely completion through communications and stakeholder engagement.
  • Generate training analytics and dashboards for management reporting.
  • Ensure accuracy and integrity of learning records for audit and compliance purposes.
  • Partner with IT and HR teams to troubleshoot system issues and enhance user experience.
  • Identify opportunities to automate and streamline learning administration processes.
  • Support and adhoc learning/ HR related projects.

2. Video Learning Creation & Production

Lead the conversion of learning content into engaging video formats.

  • Storyboarding and scriptwriting for learning videos.
  • Producing employee induction videos.
  • Developing compliance and mandatory training videos.
  • Supporting manager capability and leadership learning videos.
  • Coordinating video recording sessions with SMEs.
  • Editing learning videos using digital learning tools.
  • Embedding videos within LMS learning pathways.
  • Ensuring learning materials remain mobile-friendly and accessible.

3. Concierge Training Programme & Train-the-Trainer (TTT) Development

Concierge Academy Support

  • Support the development and implementation of the Concierge Training framework.
  • Partner with operational leaders and training SMEs to build capability pathways.
  • Develop training curriculum, facilitator guides, participant workbooks, assessments, and certification mechanisms.
  • Assist in establishing training standards and competency frameworks.
  • Facilitate Train-the-Trainer (TTT) programmes to certify operational trainers.
  • Monitor program effectiveness and participant feedback.
  • Recommend continuous improvements to programme delivery.

4. Employee Engagement Survey Support

Engagement Programme Management

Should the engagement survey be launched, responsibilities include:

  • Support survey planning, launch, communications, and project administration.
  • Coordinate employee awareness campaigns.
  • Compile and analyse engagement survey findings.
  • Prepare leadership presentations and recommendations.
  • Facilitate engagement workshops and action planning sessions.
  • Track action plans and progress updates.
  • Support initiatives that improve employee experience and organisational culture.

Qualifications & Experience

  • Degree in Human Resources, Learning & Development, Psychology, Education, Business, Communications, or related discipline.
  • Minimum 5 years of Learning & Development, Training, Capability Development, or Organisational Development experience.
  • Experience managing Learning Management Systems (LMS).
  • Experience in instructional design and digital content development.
  • Experience creating video-based learning content.
  • Experience working with multiple stakeholders across business functions.
  • Experience in hospitality, facilities management, food services, healthcare, or service industries will be advantageous.
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