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Open nowPosted 22 days ago

L1 Application Support (Core Banking Applications)

MyCareersFuture94,028 open roles

Pay
SGD 5,500 – SGD 6,000 a month
Where
Singapore
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Your applicationOpen nowL1 Application Support (Core Banking Applications)MyCareersFuture · Singapore

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  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

Work Location: Changi Business Park

MANDATORY SKILL: Java,Ticketing tools, UNIX

L1 Support:

  • Provide L1 production support for 24x7 on Core Banking applications.
  • To coordinate and support infrastructure maintenance activities
  • To manage implementations of new application releases; adhering to the best practices of the release management process.
  • To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
  • To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
  • To enhance existing support process to maintain / improve service level &quality.

Requirements:

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • 1-3 years of experience in IT production support, preferably in banking or financial services.
  • Basic understanding of core banking and banking operations is highly desirable.
  • Priorexperience with Sunline Core Banking would be a strong case for candidate.
  • Familiarity with ticketing tools and monitoring tools like Prometheus,Elasticsearch ang Graphana.
  • Good problem-solving skills and ability to work under pressure in a fast-paced environment.
  • Strong communication skills with the ability to liaise effectively across teams.
  • Knowledge incident management processes is a plus.
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