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Open nowPosted today

Lead Centralised Operations Specialist (Contract Role)

MyCareersFuture101,380 open roles

Pay
SGD 11,000 – SGD 13,000 a Monthly
Where
Singapore
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Your applicationOpen nowLead Centralised Operations Specialist (Contract Role)MyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: posted today

MyCareersFuture median: 4 days open

The posting

Responsibilities

• Coordinate centralised operational support for regional relationship management and business development teams.

• Manage system access, onboarding, and training to help teams work effectively and follow established procedures.

• Develop and maintain operational playbooks, service standards, and standard operating procedures.

• Coordinate customer case escalations and work with relevant teams to resolve operational issues.

• Organise product training and maintain resources for business development and partner-facing teams.

• Coordinate budget requests, track expenditure, and manage payment approval workflows.

• Monitor operational performance, prepare reports, and identify opportunities to improve efficiency and service quality.

• Drive process standardisation across regions, working closely with business development, relationship management, and marketing teams.

Requirements

• Minimum Diploma from a local Polytechnic in Business Finance / Finance Informatics highly preferred.

• At least 5 years of experience in business operations, sales operations, or regional operational support.

• Experience leading cross-functional initiatives and supporting customer-facing teams.

• Strong project management skills, with the ability to manage multiple workstreams and implement consistent processes.

• Experience developing operational procedures, playbooks, and training materials.

• Strong analytical skills, including performance tracking, budget monitoring, and reporting.

• Ability to coordinate stakeholders across functions and regions and resolve operational issues.

• Clear written and verbal communication skills.

• Proficiency with CRM systems, project management tools, and data reporting platforms.

• High professional proficiency in English and Korean (written and spoken) is required, as the role involves regular business communication with colleagues and clients who predominantly communicate in English and Korean. This is required as the role requires the explanation of technical concepts.

Nice to Have

• Experience supporting operations across multiple markets or regions.

• Familiarity with partner or influencer programme operations and event coordination.

• Experience improving workflows through automation and system enhancements.

Wong Shu Teng Joey EA License: 23C2060 Reg ID:R2095170

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details,educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for.Your data will be stored securely and retained for the duration necessary tofulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise.You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching,career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.e2i is a tripartite initiative of the National Trades Union Congress setup to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’sPDPA. By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by Quesscorp and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at Quesscorp website and[https://www.e2i.com.sg/pdpa/]."

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