The posting
- Lead and support centre supervisors and teams to ensure consistent service standards, smooth operations, and a positive staff culture.
- Manage manpower planning, recruitment support, training, and roster deployment to ensure adequate staffing across centres.
- Develop, review, and enforce SOPs, contingency plans, and operational policies to ensure compliance with regulatory and organisational standards.
- Monitor centre performance data (attendance, programme participation, reporting) and ensure timely submission to management and relevant authorities.
- Oversee procurement, vendor management, facility maintenance, and incident management to ensure efficient and safe operations.
- Plan, implement, and evaluate senior engagement programmes, including befriending initiatives, while driving volunteer management and community partnerships.
Requirement
- Diploma/Degree in Social Work, Gerontology, Nursing or related healthcare field.
- Minimum 5 years’ experience in operations, team leadership, and stakeholder management



