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Open nowPosted 20 days ago

Lead, Service Asset & Configuration Management

MyCareersFuture94,028 open roles

Pay
SGD 10,000 – SGD 13,000 a Monthly
Where
Singapore
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Your applicationOpen nowLead, Service Asset & Configuration ManagementMyCareersFuture · Singapore

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  2. 3.3%3 days
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  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 20 days ago

The posting

Join Maybank Singapore to lead the enterprise Service Asset and Configuration Management (SACM) function, owning strategy, standards, and operations for a trusted source of technology service assets and configuration items.

Responsibilities

  • Lead the development and execution of the Bank's SACM strategy and roadmap to enhance technology asset governance
  • Establish and maintain a comprehensive, authoritative inventory of service assets across hardware, software, cloud, cryptographic, open-source, and third-party components
  • Drive asset discovery, data reconciliation, and remediation processes to improve asset visibility and ensure high data quality
  • Oversee asset lifecycle governance including onboarding, maintenance, and decommissioning to ensure compliance and operational efficiency
  • Lead automation initiatives and manage the implementation and optimization of ServiceNow CMDB and ITAM capabilities to streamline asset management
  • Develop and monitor governance metrics, key risk indicators (KRIs), and reporting frameworks to support audit and regulatory compliance
  • Collaborate with Technology, Information Security, Enterprise Architecture, and business stakeholders to strengthen asset management practices bank-wide
  • Sustain SACM capabilities as an ongoing service to support effective service management, risk mitigation, cost optimization, and informed decision-making.

Required competencies and certifications

  • Degree in Computer Science, Information Technology, Engineering, or related discipline
  • Minimum 8 years of experience in Service Asset Management, Configuration Management, CMDB, or related fields
  • Strong knowledge of ITIL SACM, asset lifecycle management, data reconciliation, and governance frameworks
  • Hands-on experience with ServiceNow ITAM, CMDB, and Discovery; familiarity with Device42 or ManageEngine is advantageous
  • Proficiency with Power Platform tools including Power Automate, Dataverse, and Power BI
  • Good understanding of technology risk, audit, and regulatory requirements in a financial services environment
  • Demonstrated stakeholder management, communication, and leadership skills to drive cross-functional initiatives.

Only shortlisted candidate will be notified.

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