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Open nowPosted 8 days ago

Library Executive, User Services and Spaces, NTU Library

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 3,600 a month
Where
Central, Singapore
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Your applicationOpen nowLibrary Executive, User Services and Spaces, NTU LibraryMyCareersFuture · Central, Singapore

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  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

Job Responsibilities

  • Provide efficient and high-quality Service Desk services, including After Office Hours (AOH) duties during designated weekday evening and weekend opening hours.
  • Assist users with borrowing, returning, and general enquiries in accordance with library policies and procedures.
  • Perform collection maintenance activities to ensure library materials remain organised and accessible.
  • Operate the Library Management System (LMS) to support day to day library operations.
  • Train and guide Student Assistants in carrying out library operational tasks and procedures.
  • Monitor library user spaces and report maintenance, cleanliness, and facilities issues.
  • Troubleshoot basic library equipment issues and report faults where necessary.
  • Perform administrative duties, including staff and Student Assistant rostering, procurement support, and budget tracking.
  • Prepare operational statistics and reports as required.
  • Support day to day library operations and operational projects as assigned.
  • Support workplace safety by carrying out safety related responsibilities.
  • Perform other related duties assigned by the reporting officer.

Qualifications and Competencies

Essential

  • GCE ‘O’ Level, NITEC, Higher NITEC, Diploma or equivalent qualification. Proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
  • Good communication and interpersonal skills.
  • Service oriented with a strong customer focus.
  • Good organisational and time management skills.
  • Able to work independently and collaboratively as part of a team.
  • Able to adapt to changing operational requirements.

Work Hours

  • Monday to Thursday: 8.30 am to 5.45 pm.
  • Friday: 8.30 am to 5.15 pm
  • Lunch: 45 minutes
  • May be rostered to work a combination of normal working hours and AOH hours in a week

After Office Hours (AOH) Services

Duty rosters will be communicated in advance.

Weekdays (estimated once a week)

  • Monday to Thursday: 2.45 pm to 9.45 pm
  • Friday: 3.30 pm to 9.45 pm

Saturday (estimated once a month)

  • 8.15 am to 5.15 pm.

Sunday (during pre-examination and examination periods, where required)

  • 9.15 am to 4.30 pm.

Additional Information

  • Deployment across multiple locations in NTU Library may be required based on operational requirements.
  • This is a fully campus-based position (No WFH arrangements).
  • The role requires flexibility to support day to day library operations, including evening and weekend duties according to the duty roster.
  • Contract Duration: 1 Year

EA License No.: 96C4864

Reg. No.: R22110485 (Shanice Lim Xin Ni)

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