The posting
🕒 Working Schedule: 5.5-Day Work Week 💰 Monthly Salary: SGD 2,200 – 3,000 + Commission
About the Company
Singdasing Gold Trading Pte. Ltd. is a customer-focused financial services company providing secured loan solutions. We are expanding our Finance / Credit team and are looking for a Loan Officer who is service-oriented and detail-driven.
Key Responsibilities
- Assess and process loan applications, including eligibility checks, income verification, and basic credit evaluation
- Explain loan products, repayment structures, and procedures clearly to customers
- Respond to customer enquiries via phone, messaging platforms, and email
- Recommend suitable loan or repayment solutions based on customer needs
- Ensure proper documentation, accurate data entry, and timely submission
- Follow up on outstanding documents, loan status, and repayment matters
- Maintain accurate customer records and communication logs
- Promote loan products, including renewals and cross-selling opportunities
- Ensure compliance with internal policies, regulatory requirements, and data protection standards
- Handle customer concerns professionally and escalate complex cases when required
- Perform other administrative or operational duties as assigned
Requirements
- Minimum 1–2 years of relevant experience in loans, credit assessment, financial services, or customer service
- Ability to analyse basic financial information and assess customer risk profiles
- Good communication and interpersonal skills
- Customer-focused and able to manage challenging situations professionally
- Proficient in Microsoft Office; experience with CRM or loan systems is an advantage
- Ability to communicate in English for work-related communication
- Ability to communicate in Mandarin is preferred, as the role involves handling enquiries from Mandarin-speaking customers
Working Hours
- Monday to Friday: Shift A: 9:30 AM – 6:00 PM Shift B: 11:00 AM – 7:30 PM
- Saturday: Shift A: 9:30 AM – 1:00 PM Shift B: 11:00 AM – 3:30 PM
- Sunday: Rest Day
Salary & Benefits
- Basic Salary: SGD 2,200 – 3,000 (commensurate with experience)
- Commission Scheme: Available after confirmation
- Estimated Monthly Gross: SGD 2,800 – 3,800+
- Variable Bonus: Performance-based
- Annual Leave: 7 days (up to 10 days based on tenure)
- Supportive team environment with structured guidance EA License No: 23C1703 EA Personnel No: R1762582 EA Personnel Name: Wong Choo Sian, Jabez



