The posting
Responsibilities:
- Manage and monitor customer orders and shipments from order receipt through final delivery
- Coordinate transportation and shipment activities with internal and external stakeholders
- Monitor shipment milestones and provide timely updates to customers
- Identify and follow up on shipment delays, discrepancies and operational issues
- Investigate shipment exceptions and coordinate corrective actions and recovery plans
- Act as a key contact point for customers and stakeholders on shipment status and operational matters
- Prepare quotations according to customer requirements and company guidelines
- Maintain accurate shipment records, reports and system updates
- Monitor service levels and ensure customer KPIs are achieved
- Support process improvement, digitalization and operational efficiency initiatives
Requirements:
- Minimum Diploma / Degree in Logistics, Supply Chain, Business Administration or related field
- Minimum 2 years of experience in logistics, freight forwarding, transportation operations, customer operations
Details:
- Changi South
- Monday to Friday, 8.30am – 5.30pm
- 1 year contract
- $2800 to $3300
Interested applicants, please submit your updated resume to [email protected]
Jaslynn Koh Li Wei R1546523 Recruit Express Services Pte Ltd 13C6614



