The posting
Job Description
- Oversee the daily operations of the restaurant to ensure smooth and efficient service.
- Supervise, lead, and motivate staff to maintain high standards of customer service.
- Manage staff scheduling, attendance, and manpower allocation.
- Monitor food quality, preparation standards, and consistency.
- Ensure compliance with food safety, hygiene, and workplace safety regulations.
- Manage inventory, stock control, and ordering of food supplies.
- Monitor sales performance, operational costs, and wastage to maximise profitability.
- Handle customer feedback, complaints, and service recovery professionally.
- Train new employees and provide ongoing coaching to existing staff.
- Ensure the restaurant is clean, organised, and properly maintained.
- Implement and maintain standard operating procedures (SOPs).
- Prepare operational reports and provide regular updates to management.
- Support business development initiatives and continuous operational improvements. Job Requirements
- Minimum 2–3 years of relevant experience in restaurant or F&B operations.
- Previous experience in a supervisory or managerial role preferred.
- Strong leadership, communication, and interpersonal skills.
- Good knowledge of food safety, hygiene, and F&B operational standards.
- Ability to manage staff scheduling, inventory, and daily operations independently.
- Strong problem-solving skills and ability to work under pressure.
- Customer-oriented with a positive attitude.
- Responsible, organised, and able to work independently.
- Willingness to work shifts, weekends, and public holidays when required.



