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Open nowPosted 15 days ago

Manager

MyCareersFuture94,028 open roles

Pay
SGD 3,200 – SGD 5,000 a month
Where
West, Singapore
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Your applicationOpen nowManagerMyCareersFuture · West, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 15 days ago

The posting

We are seeking an experienced and results-driven Spa Manager to lead the daily operations of our spa, ensuring exceptional customer service, operational excellence, and business growth. The ideal candidate is a strong leader with experience in spa or wellness management, capable of driving sales performance, developing staff, and maintaining the highest service standards.

Key Responsibilities

1. Spa Operations

  • Oversee the day-to-day operations of the spa to ensure efficient and smooth business operations.
  • Ensure compliance with company SOPs, hygiene standards, and service quality requirements.
  • Monitor the cleanliness, maintenance, and overall presentation of treatment rooms and facilities.
  • Ensure all spa equipment and products are properly maintained and available.

2. Team Leadership

  • Recruit, train, supervise, and motivate spa therapists, beauticians, receptionists, and support staff.
  • Prepare staff duty rosters and manage manpower planning.
  • Conduct performance evaluations, coaching, and staff development.
  • Foster a positive, professional, and customer-focused work environment.

3. Sales & Business Development

  • Achieve monthly revenue, retail sales, and profitability targets.
  • Drive sales of spa treatments, memberships, packages, and retail products.
  • Develop and execute promotional campaigns and customer retention initiatives.
  • Identify opportunities to grow the business and improve operational efficiency.

4. Customer Experience

  • Deliver an exceptional customer experience and maintain high customer satisfaction.
  • Handle customer feedback, complaints, and service recovery professionally.
  • Build long-term relationships with customers to encourage repeat business and referrals.
  • Monitor customer feedback and implement continuous service improvements.

5. Inventory & Financial Management

  • Manage inventory levels of spa products, consumables, and retail merchandise.
  • Monitor operational expenses and control costs effectively.
  • Oversee daily sales reconciliation, cash handling, and reporting.
  • Prepare operational, sales, and performance reports for management.

6. Compliance & Quality Assurance

  • Ensure compliance with health, safety, hygiene, and regulatory requirements.
  • Conduct regular operational audits and quality inspections.
  • Ensure all staff comply with company policies and professional standards.

Requirements

  • Diploma or Degree in Business, Hospitality, Spa Management, or a related discipline is preferred.
  • Minimum 3–5 years of experience in spa, wellness, beauty, or hospitality management.
  • Strong leadership and people management skills.
  • Proven experience in sales, customer service, and business operations.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficient in Microsoft Office and POS/booking systems.
  • Willing to work weekends, public holidays, and flexible hours.
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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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