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Open nowPosted yesterday

Manager (Business Operation & Integration)

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 5,000 a month
Where
Central, Singapore
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Your applicationOpen nowManager (Business Operation & Integration)MyCareersFuture · Central, Singapore
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted yesterday

The posting

Job Description

Project Leadership & Execution

  • Lead and manage the full life cycle of multiple client and internal projects simultaneously.
  • Develop and track detailed project plans with timelines, resources, milestones, and deliverables.
  • Serve as the main point of contact for internal teams and clients on project execution matters.
  • Identify, assess, and mitigate risks and issues throughout project lifecycles.
  • Monitor progress to ensure timely and cost-effective project completion.
  • Lead project post-mortems and implement learnings into future workflows.

Operational Integration

  • Coordinate integration of operations across different departments (e.g., Sales, Marketing, Finance, Client Services).
  • Drive standardization and optimization of project-related workflows and documentation.
  • Improve communication channels and decision-making between internal teams for smoother project implementation.
  • Support cross-functional process mapping and policy alignment across service units.

Client & Stakeholder Communication

  • Support client onboarding by providing implementation timelines, workflows, and resource planning.
  • Ensure all deliveries meet client expectations and contractual agreements.
  • Attend client meetings to provide operational insights and updates on project milestones.
  • Maintain strong relationships with partners, vendors, and service providers involved in project execution.

Team Supervision & Collaboration

  • Supervise and guide project coordinators or executive staff assigned to clients or internal projects.
  • Provide on-the-job training and mentorship to junior staff.
  • Lead internal review meetings and encourage proactive issue resolution and performance tracking.
  • Foster a culture of collaboration, accountability, and operational excellence.

Reporting & Performance Monitoring

  • Prepare regular internal reports on project status, risks, and budget utilization.
  • Collaborate with leadership to design and track project KPIs (e.g., client satisfaction, delivery timelines, service margins).
  • Provide input into strategic planning, business process reengineering, and growth initiatives.

Job Requirements

Educational Qualifications

  • Bachelor’s degree in business administration, Project Management, or related field.
  • Minimum 5–8 years of experience in a project management, operations, or business integration role.
  • Proven experience managing projects in the services, training, event, or association management sectors.
  • Strong understanding of middle office functions including procurement, finance coordination, and SOP development.
  • Proficiency in Microsoft Office Suite, Excel, project management tools (e.g., Asana, Trello), and CRM software.
  • PMP certification or equivalent preferred but not mandatory.
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