The posting
- Degree in any field
- Experience in customer service, contact centre operations or public-facing roles is preferred.
- Strong verbal and written communication skills, with the ability to engage and communicate effectively with diverse stakeholders.
- Ability to manage multiple cases in a fast-paced environment while maintaining accuracy and service quality.
- Demonstrated empathy, professionalism and resilience in handling complex or challenging situations.
- Strong problem-solving skills and the ability to work independently as well as collaboratively within a team.



