The posting
As the Manager under the Operations Implementation and Management (OIM) team, you will be responsible for providing the following administrative and logistical support to the team:
- Provide operational and administrative support such as, pre-event planning, event day execution and post-event support to ensure smooth end-to-end conduct of events (these include and are not limited to outreach events, career fairs, virtual career events and workshops/seminars)
- Provide targeted outreach to the database of individuals to proactively get them to participate in relevant events and activities
- Manage vendors to provide logistics support, including pre-registration, onsite execution of event and post-event tracking
- Monitor events’ performance, manage information and analyse trends
- Organise after-action review to evaluate participants’ turnout, identify gaps, gather feedback from internal and external stakeholders, and propose areas of improvement
Requirements
Experience
- At least 3 years of experience in event management, customer service, or a related field.
Skills & Competencies
- Excellent communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.
- Strong organisational, planning, and multitasking skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.
- Strong attention to detail and ability to work accurately with data and systems.
- Proficiency in Microsoft Office applications and other relevant software tools.
- Strong customer service orientation and commitment to delivering a positive stakeholder experience.
- Ability to work independently and collaboratively within a team environment.
- Positive, proactive, and solution-focused approach to problem-solving.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.
