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Open nowPosted 13 days ago

Manager, Onboarding (Insurance Industry, $6.5k) (ID: 712612)

MyCareersFuture94,028 open roles

Pay
SGD 5,500 – SGD 6,500 a month
Where
Central, Singapore
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Your applicationOpen nowManager, Onboarding (Insurance Industry, $6.5k) (ID: 712612)MyCareersFuture · Central, Singapore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 13 days ago

The posting

Responsibilities:

  • Manage the full onboarding lifecycle for new Financial Representatives, ensuring the timely completion of assessments, documentation reviews, and registration requirements.
  • Act as the primary liaison for both internal and external stakeholders, addressing inquiries, resolving issues, and ensuring effective communication.
  • Support daily operations and assist in oversight responsibilities to guarantee business continuity and effective workload distribution.
  • Collaborate with cross-functional teams, including Compliance and Operations, to align onboarding processes with business objectives and regulatory standards.
  • Provide coaching and support to team members, fostering a high-performance, collaborative, and service-oriented environment.
  • Lead initiatives for process enhancement, digitalization, and automation to improve operational efficiency and streamline the onboarding experience.
  • Spearhead strategic projects and system enhancements in partnership with IT teams, vendors, and business stakeholders to implement technology-driven solutions.
  • Ensure compliance with all regulatory, audit, and internal control requirements by maintaining the highest accuracy and quality standards throughout the onboarding process.

Requirements:

  • Possess a Diploma or Degree in Business, Operations Management, or a related field.
  • Minimum of 5–7 years of relevant experience in onboarding, operations, or the financial services sector.
  • Demonstrated experience in leading, coaching, or mentoring team members.
  • Strong understanding of regulatory and compliance frameworks applicable to the financial services industry.
  • Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
  • Strong analytical, problem-solving, organizational, and stakeholder management skills.
  • Meticulous and detail-oriented, with the ability to manage multiple priorities effectively.
  • High level of integrity, accountability, and professionalism, with a collaborative mindset.
  • Proactive and adaptable, with a commitment to process improvement and embracing change.
  • Experience in project management or working with IT teams and external vendors is preferred.

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