The posting
The temp will support Programmes Implementation and Management team in the following areas:
Responsibilities
• Liaise with programme partners on survey returns and analyse survey results • Perform comprehensive checks on programme enrolments and liaise with programme partners to facilitate programme data dissemination • Verify and validate claims documentation submitted by programme partners to ensure compliance • Check for multiple programme enrolments by the same client to prevent double funding • Check for blacklisted individuals to prevent programme enrolment • Respond to appeals and feedback by jobseekers incorporating AI tools such as Pair and SmartCompose • Run Robotic Process Automation bots and other automation tools • Create jobseeker profiles in the system • Conduct evidence checks on claims by programme partners • Engage jobseekers at career events to verify programme eligibility and bookcoaching appointment • Prepare and present reports and updates to Management
Requirements
• Proficient in using AI tools such as Pair and SmartCompose • Proficient in using automation tools such as Plumber to manage workflows • Proficient in using Microsoft Excel to manage data • Effective communication skills – able to interact with internal and externalstakeholders including jobseekers and programme partners • Experience with data visualisation or RPA skills is an advantage • Detail-oriented • Able to work independently, yet collaboratively with internal and externalstakeholders
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.



