The posting
The Inbound Manager Dorector will manage internal logistic projects and programs and provide reverse logistic leadership in cross-functional improvement initiatives.
Position responsibilities
- Manage global operational strategy for products including developing, implementing, and managing reverse logistic service operations
- Work with third-party service providers and internal teams to ensure effective delivery of reverse logistic services
- Responsible for the Consumer Returns Disposition Strategy, defining recovery directives for all the products, optimizing inventory, turnaround time, and maximizing recovery rates
- After Sales Quality management, responsible to drive the operations teams in charge of defining and implementing recovery plans, tracking tasks execution and costs across the supply chain, and providing regular updates and KPI to stakeholders until completion
- Drive product and operational improvement thru use of KIP to optimize and reduce overall end-to-end reverse logistic cycle time and inventory
- Collaborate with regional hub managers to align reverse logistic processes and KPI



