The posting
Job Description
Follow to all safety procedures and promptly report any unsafe practices or incidents.
- Perform planned service, commissioning, and troubleshooting for Alfa Laval systems on board vessels, including Ballast Water Treatment (PureBallast), High-Speed Separators (HSS), Fuel Conditioning Modules (FCM), Freshwater Generators (FWG), and other equipment.
- Prepare for service jobs by following the Standard Operating Procedures (SOP) to ensure efficient execution.
- Travel domestically and internationally to service jobs on board vessels, with the potential to sail with the vessel if required.
- Execute maintenance, repair, advanced troubleshooting, commissioning or other related services onboard.
- Communicate effectively with customers in English to ensure clear understanding and satisfaction.
- Document all work performed, and conclusions drawn while on board, and ensure that service reports are signed by the customer.
- Identify potential improvements, including sales leads, and provide advice to customers, passing relevant information to the organization.
- Contribute to the development and improvement of Standard Operating Procedures (SOPs).
- Provide formal training to peers and customers, assist in developing of training material and content.
- Proactively seek central support through ServiceNow or direct networking contacts and share findings with the team to keep colleagues informed.
- Be available to respond to emergency service requests, providing timely technical support to minimize vessel downtime.



