The posting
We are looking for responsible and compassionate individuals to join us as Medical & Dialysis Escorts to support clients travelling to and from hospitals, clinics and dialysis centres.
Job Responsibilities
- Escort and accompany clients to and from medical appointments and dialysis sessions.
- Assist clients with safe movement and navigation within hospitals, clinics and dialysis centres.
- Provide appropriate support to elderly clients and clients with mobility difficulties.
- Assist with wheelchair users where required.
- Ensure clients are safely handed over to the appropriate family member, caregiver or healthcare personnel.
- Accompany clients during appointments where required and provide basic assistance and reassurance.
- Manage waiting time appropriately and ensure clients are not left unattended when assistance is required.
- Follow established SOPs, safety procedures and service standards.
- Report any changes in the client's condition, incidents or concerns to the appropriate person.
- Complete basic job documentation and service records.
- Maintain professionalism, patience, confidentiality and respect for clients at all times.
Requirements
- Responsible, patient and compassionate with good interpersonal skills.
- Comfortable working with elderly clients and individuals with mobility difficulties.
- Physically able to assist with basic mobility and wheelchair-related support.
- Good communication skills in English.
- Ability to communicate in other languages is an advantage.
- Able to work independently and follow instructions and SOPs.
- Willing to work on a freelance basis and accept assignments based on availability.
- Prior experience in healthcare, caregiving, medical escort, nursing, social care or elderly care is an advantage but not essential.
- Relevant training or certification in caregiving, healthcare, first aid, BCLS or related areas will be an advantage.
Training & Attachment
Successful applicants will undergo an attachment and competency assessment before being deployed independently. The programme will include observation and hands-on sessions with a mentor to familiarise candidates with the actual job requirements, safety procedures and service standards.



