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Open nowPosted 11 days ago

Messaging & Collaboration Engineer (M365) (Ref 26511)

MyCareersFuture94,028 open roles

Pay
SGD 8,000 – SGD 10,000 a month
Where
Singapore
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Your applicationOpen nowMessaging & Collaboration Engineer (M365) (Ref 26511)MyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 11 days ago

The posting

Responsibilities

• Manage and optimize Exchange Server (On-Premises) and Exchange Online environments

• Configure and maintain mail flow, connectors, and transport rules

• Plan and execute hybrid mailbox migrations and coexistence strategies

• Administer and support Skype for Business Server infrastructure

• Manage and enhance Microsoft Teams collaboration capabilities

• Support cross-platform user communication and collaboration features

• Configure and troubleshoot Microsoft Teams Calling

• Manage Enterprise Voice routing, Direct Routing, and Cloud Voicemail

• Maintain seamless communication across multiple platforms

• Manage and maintain SharePoint farms and site collections

• Perform patching, upgrades, and lifecycle management

• Define and enforce governance policies and best practices

• Support hybrid integration with Microsoft 365 services

• Troubleshoot issues across SharePoint architecture

• Develop and maintain PowerShell scripts for automation and efficiency

• Leverage Microsoft Graph API, Teams, and Exchange modules

• Automate bulk operations, reporting, and administrative tasks

• Maintain infrastructure security including TLS, OAuth, and mail hygiene

• Perform patch management and system updates

• Manage certificate lifecycle, including renewals and compliance

• Implement proactive monitoring and alerting mechanisms

• Respond to incidents and participate in an on-call support rotation

• Ensure high availability and performance of messaging platforms

• Proactively monitors the work queues.

• Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.

• Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.

• Executes changes with clear identification of risks and mitigation plans to be captured into the change record.

• Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc.

• Identifies problems and errors before they impact a client’s service

• Leads and manages all initial client escalation for operational issues.

• May work on implementing and delivering disaster recovery functions and tests.

Requirements

• Bachelor's degree or equivalent qualification in IT/Computing with 6+ years of experience in Messaging and Unified Communications within enterprise environments

• Strong hands-on expertise in: Exchange Server (SE) and Exchange Online, Microsoft Teams , Skype for Business Server , SharePoint SE and online

• Proficiency in PowerShell scripting and automation

• Microsoft 365 Certified: Enterprise Administrator Expert / Microsoft 365 Certified: Teams Administrator / Collaboration Engineer Associate

• Experience with hybrid environments and migration strategies

• Strong troubleshooting and analytical skills

Licence no: 12C6060

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