The posting
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Mixologist is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton.
What will I be doing?
As the Mixologist, you will be responsible for performing the following tasks to the highest standards:
Execution & Guest Service
- Craft, garnish, and serve classic cocktails, beer, wine, and non-alcoholic beverages according to Hilton recipe and portion standards.
- Confidently explain beverage offerings, offer tailored recommendations, and guide guests through drink pairings and hotel venue options.
- Warmly greet all arriving guests, deliver prompt and attentive floor service, and proactively resolve guest queries to create exceptional experiences.
Bar Operations & Inventory Management
- Prepare daily bar stations, stock inventory (beers, spirits, garnishes, fresh juices, and supplies), and maintain strict quality control on perishables.
- POS & Cash Handling: Ring up orders accurately via the POS system, process cash/card transactions, run checks, and complete secure end-of-shift cashier balance drops.
- Cleanliness & Compliance: Maintain a spotless, hygienic bar workspace, adhere to food safety guidelines, and strictly follow responsible service of alcohol and liquor laws.
Revenue Focus
- Actively promote premium beverage selections, signature cocktails, and hotel dining promotions to maximize average guest spend.
- Suggest other hotel outlets, amenities, and local attractions to elevate the overall guest stay and build brand loyalty.
- Support floor colleagues, coordinate smoothly with supervisors during peak periods, and actively participate in team continuous learning modules.
What are we looking for?
A Mixologist serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Good English skills to meet business needs. • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. • Must have basic knowledge of food and beverage preparation and service of various alcohol. • Able to remember, recite and promote the variety of menu items. • Open minded and outgoing personality.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
