The posting
We are seeking a highly motivated Mobility & Immigration Consultant to join our Client Services team. This hybrid role combines corporate immigration case management, destination services, and global mobility support, providing end-to-end assistance to corporate clients and relocating employees.
The ideal candidate enjoys working in a fast-paced, customer-focused environment and is passionate about delivering exceptional service experiences. You will play a key role in supporting international assignees, managing immigration processes, coordinating relocation services, and ensuring a seamless employee transition into Singapore and other global locations.
Key Responsibilities
- Manage corporate immigration and mobility cases from initiation through completion.
- Provide guidance and support to clients and relocating employees throughout the relocation process.
- Coordinate with internal teams, government authorities, landlords, agents, and external vendors where required.
- Monitor case progress and ensure service delivery timelines are met.
- Maintain accurate records and case documentation within company systems.
- Provide timely updates and professional communication to clients and stakeholders.
- Prepare cost estimates, service requests, and client-related documentation.
- Ensure all services are billed accurately and within prescribed timelines.
- Support operational reporting, invoicing, billing follow-up, and revenue capture activities.
- Contribute to process improvement initiatives and adoption of technology tools.
- Assist with cross-functional projects and support other service lines during peak periods.
Requirements
- Minimum 1 year of experience in the below field or similar industry would be great. Corporate immigration services, or Destination services / global mobility services
- Experience dealing directly with corporate clients, assignees, or relocating employees is preferred.



